Our Network Operations Center (NOC) engineering team focuses on proactive support and service automation. They monitor and maintain desktops, laptops, servers, firewalls, network devices (wired and wireless), and backup systems; as well as generating tickets for the Client Support team when active intervention is required.

We monitor and maintain networks from very small to very large. Utilizing a suite of tools which allow visibility, reporting, and remediation, our engineers work to ensure maximum uptime for your critical network infrastructure. Specializing in HPE Aruba and Extreme Networks, our team members hold multiple high-level manufacturer and vendor-agnostic certifications.

PCS utilizes a ‘defense in depth’ methodology in its approach to network security. This approach combines the skills and experience of our team with best-of-breed firewalls, IPS/IDS, virus protection, remote access VPN solutions, SPAM protection, and content filtering.

We know that the weakest link in most companies, from a cybersecurity perspective, is the human link. To get your team ready to be “human firewalls,” we offer a robust cybersecurity awareness training program, coupling end user training with simulated phishing attacks and easy reporting of suspected phishing attempts (each of which is investigated by our team of client support engineers, who report back to the individual who flagged them).

PCS employs best-in-class backup solutions, both on-premise and cloud-based, to protect clients business-critical data and applications and allow quick restoration in the event of a system failure or security breach.

Whether your environment is physical, virtual, cloud, or all of the above, we have a customized solution to safeguard your company’s data. Additionally, we offer SaaS protection for cloud-to-cloud backup of Microsoft 365 and G Suite.