Our Proven Process

Our Proven Process is what sets us apart from competitors. Our IT Company was built to ensure adaptability and resiliency, and our process ensures our services align with your business’s needs.

How does it work?

You depend on your technology to maximize the efficiency of your business. If it has ever let you down in the past, you know what a nightmare it can be to bounce back and keep your clients feeling confident and cared for. Put an end to your technology woes and run your company on the support of reliable managed IT services in Knoxville and East Tennessee.

The team at PCS provides all your managed IT services needs with our worry-free IT services in Knoxville and East Tennessee. We put our combined decades of experience to work to ensure your business can run as efficiently and smoothly as possible. Call us to discover more about our network and server monitoring services as well as backup disaster and recovery solutions. We alleviate IT headaches, one solution at a time.

first
Learn

Our team of experts learn how best to support you and your business when it comes to IT.

second
Discover

Our team of IT professionals assesses and evaluates your current solutions to determine what is working and what needs to be changed.

third
Design

Our project management team reviews the discovery and design, building a plan for moving forward.

fourth
Demonstrate

We will present you with a custom solution for your business, including expected outcomes, time frames, and costs.

fifth
Plan

Upon agreement to move forward, we will build a step-by-step plan for implementing our projects and onboarding your organization for future support.

sixth
Implement

We execute the plan to ensure thoroughness while causing minimal distraction and disruption of your operations.

seventh
Support

You will be fully supported, with preventative maintenance, vendor management, and on-going superior client support. 

eighth
Review

We will consistently ask you to tell us how we are doing, and we will put that feedback to use to improve our partnership and your technical operations. 

With the PCS team, you will have a fully engaged IT experience with a provider that listens and grows with you. Your success is our success.

Ready to Drop Your IT Anxiety?

Talk to Us Today and Put Worry Away