Outsourced IT

Outsourced IT Overview

PCS’s flat rate WorryFreeIT services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, PCS is here to produce results. Our flat rate WorryFreeIT service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

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IT Consulting Services

PCS's IT Consulting Services

Providing thorough and complete IT roadmaps for small and mid-sized companies in the Knoxville area.

Small and mid-sized businesses need to be efficient to be competitive. At PCS, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

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IT Support | Helpdesk Services

IT Support

Computer and network support for Knoxville area businesses.

Downtime is a profit killer. At PCS, we recognize that in order to maximize profitability, your company’s IT has to be up and running. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that PCS’s flat rate IT and computer repair services present businesses like yours.

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Proactive Remote Monitoring

Remote Monitoring and Maintenance - Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. PCS’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

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IT Vendor Management

IT Vendor Management | Virtual CIO

An IT consultant with your company's best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?," or "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone.

Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At PCS we deal in solutions!

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Co-managed IT

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

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Are Your Current IT Costs a Concern?

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Learn the differences between traditional break-fix IT support and flat rate managed IT practices and the pros and cons of both.

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IT Questions?

Do you have questions about our services and what they can do for your company? Fill out this simple form, and our team will respond promptly!