PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Get the Best Wireless Connections in Your Office

How to Get the Best Wireless Connections in Your Office

There are plenty of small irritations to be found in the office, from a pot of coffee that someone neglected to refill to the sound of a squeaky chair under the office fidgeter. However, none are quite as infuriating (or as detrimental to productivity) as an inconsistent Wi-Fi signal. What makes the Wi-Fi so spotty, and how do you resolve that?

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5 Security Analogies to Help You Better Understand Hacking

5 Security Analogies to Help You Better Understand Hacking

How often do you read a blog article about network security only to be blown away by all of the overly complicated and confusing jargon of the industry? We know that it’s not necessarily your specialty, but it’s still important that you understand how network security works for your organization. While the complicated details should be left to IT professionals, we can help you better understand the general idea of security by comparing it to a locked door.

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Tip of the Week: 10 Technology Practices To Improve Business As Usual

Tip of the Week: 10 Technology Practices To Improve Business As Usual

In a business, some jobs belong to certain people: managers make sure that work is done when it needs to be, human resources make sure the workforce is accounted for, and so on. However, some jobs belong to everyone in the modern workplace who works with technology, For our tip of the week, we’ll go over some of these shared responsibilities.

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What Does Your Software Have in Common with the Food in Your Fridge?

What Does Your Software Have in Common with the Food in Your Fridge?

It’s a well-known fact that nothing in this world lasts forever (other than Twinkies), and this pertains to your technology more than perhaps anything else. The same solutions that you’ve been working with for years will also need regular updates and improvements in order to stay relevant to your organization.


When you think about it, making sure that your software solutions are always up to date is sort of like keeping your kitchen cabinet full of foodstuffs that haven't spoiled. Both the software developer and the food producer offer resources that are absolutely crucial in the modern world, and both create products that frequently need to be replaced in order to function as intended. Both offer sustenance to something or another; yet, how similar are they really?

A food producer will tend to focus on offering delectable foods that taste great and offer nutritional value, while a software developer will work toward creating user-friendly solutions and patching up vulnerabilities. Any improvements made tend to be focused on security, but often times the developer will add new features or improve the user interface to offer a better experience as a whole. Primarily, the patches issued resolve problems that hackers can take advantage of to infiltrate your organization and cause trouble.

These improvements are one of the reasons why you might receive notifications about updates available every so often. In fact, they are so frequent that if you don’t implement them as they are released, you could quickly fall behind on network maintenance.

Returning to the food analogy, let’s take a look at a convenience that most businesses have: a break room fridge. If each of your employees keeps a single cup of yogurt in this fridge, and it goes uneaten, it will naturally spoil. However, if you keep this spoiled yogurt in the fridge, despite it being practically inedible, someone will eventually try it out. This could result in employees getting sick.

Whether it’s poor productivity from being ill all day or software that’s missing critical software updates, the result is the same: the potential for a really bad time. If you have someone whose responsibility is to “restock the fridge,” you can keep your organization from being exposed by the sudden, gut-wrenching sickness of a hacking attack.

PCS can be the ones to keep an eye out for anything that needs updates or patches on your network, and better yet, we can do all of it ourselves without interrupting operations. This keeps you from taking valuable time out of the day to do it yourself, and you can know for certain that your software solutions are being handled with the care they deserve. To make sure that your business’s network security doesn’t reach its expiration date, reach out to us at (865) 273-1960.

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