PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Even Small Businesses Are Targets for Hackers

Even Small Businesses Are Targets for Hackers

Do you ever think of your business as too small of a target to matter to hackers? Some organizations actually do believe this, and that notion is effectively a trap. The thing that all businesses need to keep in mind is that all companies, regardless of which industry they fall into, have data that’s valuable to hackers. 

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Tip of the Week: ‘Secure’ Browsing Doesn’t Mean ‘Private’

Tip of the Week: ‘Secure’ Browsing Doesn’t Mean ‘Private’

Internet browsers, by in large, provide enough security for the average user to come out unscathed. Nowadays, people deal with many more threats than they once did, but by in large, users stay secure when using today’s most popular browsers. Privacy, however, is a whole different matter.

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10th Anniversary of Data Privacy Day

10th Anniversary of Data Privacy Day

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

If you’re a Samsung smartphone user, have you ever seen a little eyeball symbol appear at the top of the screen? You might notice that it will show up for a minute, and then disappear again. Since this kind of activity usually makes users question what’s going on with their device, let’s get down to the bottom of this weird occurrence.

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Tip of the Week: Worried About Identity Theft at Work? Follow These Tips for Peace of Mind

Tip of the Week: Worried About Identity Theft at Work? Follow These Tips for Peace of Mind

The Bureau of Justice estimated that five percent of the entire U.S. population were victimized by identity thieves, a total of 11.7 million people. While the methods of collecting the data that identity thieves need to commit their crime vary from dumpster diving for carelessly discarded documents, to email phishing scams, there is a particular target that can easily supply them with the data they will need: the workplace.


While many businesses must collect a lot of personal data from their clients for billing purposes, their employees are also made vulnerable if some of that data was to be absconded with. After all, in order to properly pay an employee for their work, an employer will need a lot of their personally identifiable information on record. As a result, a workplace becomes a high-value target for someone seeking the data necessary to complete fraudulent actions in someone else’s name and becomes the responsibility of the entire business to safeguard that data, for the sake of their employees and their clients.

To that end, every employee should be educated in the best practices for protecting a company’s trove of sensitive information, and policies need to be implemented and enforced to ensure that these best practices are followed. To get you started with securing your office, make sure these four best practices are followed by everyone associated with your company.

Don’t Leave Workstations Unattended
Computers need to be locked and only accessible by its user’s password. Otherwise, anyone (be it a less-than-trustworthy employee or someone off the street stumbling across an opportunity) could access that workstation and any company documents available to that employee.

Go Paperless
Identity thieves love paper trails. Whether it be copies of sensitive files that make their way to the trash, or even documents that get left lying around the office, the fact of the matter is that having paper copies of sensitive information only increases the risk that this information will get stolen. Going paperless is a way to minimize this risk entirely.

Train Employees to Know What Email Scams Looks Like
Scams targeting email inboxes are some of the top ways that identities are compromised. Therefore, in addition to having a good spam blocking solution in place, you’re going to want to make sure that every worker knows what an email scam looks like so they won’t fall for one. You may know how to spot an obvious email scam, like an unsolicited email requesting sensitive information, but how sure are you that your staff knows what a scam looks like as well?

Implement Enterprise-Level Security Solutions
Without proactive solutions in place to protect your company's sensitive data, it could easily fall into the wrong hands if a hacker breached your network. Every business needs to have security tools in place like antivirus, firewalls, spam-blocking, and content filtering. Thankfully, a solution like a Unified Threat Management tool offers businesses an easy way to get this kind of comprehensive protection in one easy-to-implement package!

Of course, there are many other steps to take to prevent your workplace from becoming an identity thief’s jackpot. PCS can help advise you on the other steps your business needs to take in order to keep the identities it deals with properly protected. Call us today at (865) 273-1960 for more information on the steps you need to take to prevent identity theft.

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Even Small Businesses Need a Big Security Solution

Even Small Businesses Need a Big Security Solution

One of the main benefits of a small business is that it’s small. You can make decisions quickly regarding all sorts of matters. Your workforce isn’t nearly as large as other organizations, meaning that you’re a closer, tight-knit group. However, one of the misconceptions of small business is that they’re not as susceptible to hacking attacks, which can be a dangerous assumption to make.

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How Safe is Your Email?

Email is (and has been) a primary method of communication for businesses of all sizes for many years. With email comes a whole slew of issues that are essentially synonymous with the technology - spam, information overload, phishing, and information privacy. Even small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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What is Your Identity Worth to You?

Your identity has quite a lot of value, especially in the wrong hands. Security firm ZoneAlarm put together some numbers in 2011 concerning identity fraud, and it even shocked us. Let's talk about a few of these statistics and what it means.

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