PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Reduce Your Costs By Outsourcing Your IT Management

Reduce Your Costs By Outsourcing Your IT Management

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.

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Are You Prepared for Employees to Bring Their Own Devices?

Are You Prepared for Employees to Bring Their Own Devices?

Bring Your Own Device policies have helped many companies save money on technology by allowing employees to use their own devices, rather than taking on the cost of providing devices. However, as much as a BYOD approach can help a business financially, there are some potential drawbacks to adopting one that you should be prepared to deal with.

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Don’t Underestimate the Value of Managed IT

Don’t Underestimate the Value of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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Advice for Passing Your Next IT Audit With Flying Colors

Advice for Passing Your Next IT Audit With Flying Colors

Most people think of audits and immediately cringe, but the fact of the matter is that businesses wanting to maximize output can really benefit from an audit. Audits can be great ways to ensure that a business’ priorities are being given their due attention, and that best practices are being utilized. An audit of your IT infrastructure and network can go a long way toward helping you determine if there are changes you need to make in order to maximize the profitability of your organization.

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What It Looks like When an IT Provider Goes Above and Beyond

What It Looks like When an IT Provider Goes Above and Beyond

Modern businesses have a lot more to worry about than organizations did over 100 years ago. Chances are that your organization has its hands full with operations, and the last thing that you want to worry about is securing data and hoping that your technology solutions work as intended. Thankfully, you can easily outsource the management of these systems to a managed IT services provider.

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Is Break-Fix IT Breaking Your Budget?

Is Break-Fix IT Breaking Your Budget?

Most modern businesses rely on specific technology solutions to ensure operations can work as intended. This includes servers for data storage, networks for data distribution, and workstations for employee productivity. But what happens when this technology fails?

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