In a perfect world, keeping your antivirus updated and having a good firewall in place would be enough to protect your business from cybersecurity threats.
Unfortunately, most attacks still come in through email and can slip by your users. Even the most complex cybersecurity platforms used by massive corporations and governments can be foiled by a simple phishing attack, and your end-users are your last line of defense.
Phishing attacks are designed to look real. An email might come in looking like a valid message from Paypal, a bank, a vendor, or even from another employee or client. Hackers use several tricks to make the email look real, such as spoofing the address or designing the content of the email to look legitimate.
Unfortunately, if the user clicks on the link in the email or downloads the attachment, they could open themselves and your company up to whatever threats are contained within.
Commonly, this leads to stolen sensitive information, or installs malware on the device, or grants the hacker the ability to log into the user’s bank account.
While having strong IT security can reduce the amount of these phishing attacks that come in, a percentage can be tricky enough to bypass your firewalls and content filters.
It’s important to teach employees how to catch a phishing attack. We recommend sharing the following steps with your staff, or even printing them out and posting them around the office:
Another great tactic is to have regular phishing simulations. This is where we create a series of fake phishing emails (don’t worry, it’s safe) and randomly send it to your staff. When someone falls for the attack, we send them educational information to help them prevent being tricked by a real one.
We’ve found this to be very effective, without taking a lot of time out of an employee's already busy day. We actually use this in our own office to keep our employees educated and aware.
Are you interested in helping to protect your staff from falling victim to phishing attacks? Give us a call at (865) 273-1960.