PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Microsoft is Constantly Improving Office 365

Microsoft is Constantly Improving Office 365

Microsoft Office is the most common productivity suite in the world, and it’s for a good reason. One of the biggest reasons for this is that they routinely update the applications with great features. Office 2019 is one of the biggest improvements that Microsoft has made, and it features several apps that make the modern office work.

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What You Need to Consider About BYOD

What You Need to Consider About BYOD

One of the biggest buzzwords in business these days is BYOD - Bring Your Own Device - and for good reason. There are plenty of operational benefits that an organization can enjoy by adopting a BYOD policy, but BYOD isn’t an inherently perfect solution, which means that businesses that leverage it need to do so mindfully.

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How to Get the Best Wireless Connections in Your Office

How to Get the Best Wireless Connections in Your Office

There are plenty of small irritations to be found in the office, from a pot of coffee that someone neglected to refill to the sound of a squeaky chair under the office fidgeter. However, none are quite as infuriating (or as detrimental to productivity) as an inconsistent Wi-Fi signal. What makes the Wi-Fi so spotty, and how do you resolve that?

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Why (and How) You Need to Maintain Your Servers

Why (and How) You Need to Maintain Your Servers

It is impossible to understate the importance of a server to today’s businesses. We talk a big game as to how important data is, but we don’t often broach the topic of how important it is to ensure that your server is well-maintained. Below, we discuss how to determine what your servers need for optimal performance, and how you can be sure that they get it.

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You Deserve a Better Way to Manage Your Business Documents

You Deserve a Better Way to Manage Your Business Documents

A file cabinet might seem like it’s necessary for operations, but it’s actually not as useful as it used to be in the past. This is primarily due to the implementation of new solutions such as the document management system. By taking advantage of a new digital storage system for your business’ documents, you can optimize operations and ditch that filing cabinet for good.

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Which Authentication Option is Best?

Which Authentication Option is Best?

Smartphones have steadily increased in their capabilities, and as they have done so, they have resultantly gathered more and more data that needs to be secured against potential security threats. Fortunately, there are also more ways to protect your smartphone than ever before. For today’s blog, we’ll take a look at the options you have to secure your devices.

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Tech Term: Cookies Defined

Tech Term: Cookies Defined

Chances are, if you’ve spent any amount of time around a computer, you’ve heard of browser cookies. What you may not have heard, is what these cookies do. For today’s Tech Term, we’ll explore what cookies are, and what they do.

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Can Chargers Be Interchanged Between Devices?

Can Chargers Be Interchanged Between Devices?

One of the major benefits of a laptop is the mobility that it permits--but this is a double-edged sword, as this mobility means that you are relying on the device’s battery life. Of course, if your laptop begins to die, you can always borrow someone else’s charger, right?

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5 Security Analogies to Help You Better Understand Hacking

5 Security Analogies to Help You Better Understand Hacking

How often do you read a blog article about network security only to be blown away by all of the overly complicated and confusing jargon of the industry? We know that it’s not necessarily your specialty, but it’s still important that you understand how network security works for your organization. While the complicated details should be left to IT professionals, we can help you better understand the general idea of security by comparing it to a locked door.

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Do You Have a Data Backup In Place?

Do You Have a Data Backup In Place?

Take a moment to imagine the absolute worst disaster scenario for your business. Does it involve a catastrophic event destroying your office building? Does it include key staff being absent from the office for extended periods of time? Does it include your business suffering from data loss or security breaches?

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Tip of the Week: Android Oreo Is Double-Stuffed With Features

Tip of the Week: Android Oreo Is Double-Stuffed With Features

Earlier this year, Android released Oreo, version 8.0 of their popular mobile device operating system. Whether you’ve already updated to the latest version of this OS or are still waiting for your update, it has several new or improved features that you’ll want to consider using. Let’s look at five of our (many) favorite additions to the OS.

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Don’t Underestimate the Value of Managed IT

Don’t Underestimate the Value of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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Tip of the Week: Miss the Start Menu from Windows 8? Here’s How to Bring It Back

Tip of the Week: Miss the Start Menu from Windows 8? Here’s How to Bring It Back

Remember how when Windows 8 came out, it had that slick tiled Start screen? If you are one of the people who miss that interface, you are in luck. While Windows 10 returned the nostalgia of the traditional Start menu, you can emulate the experience of Windows 8’s tiled screen relatively easily in Windows 10.

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Tip of the Week: How To Enable Flash In Google Chrome

Tip of the Week: How To Enable Flash In Google Chrome

Flash is going the way of the dodo, with support from Adobe expected to end in 2020. Many popular browsers like Google Chrome have started to do away with Flash by default. However, there are still websites and online tools that use it. Here’s how you can enable it when you need to.

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Advice for Passing Your Next IT Audit With Flying Colors

Advice for Passing Your Next IT Audit With Flying Colors

Most people think of audits and immediately cringe, but the fact of the matter is that businesses wanting to maximize output can really benefit from an audit. Audits can be great ways to ensure that a business’ priorities are being given their due attention, and that best practices are being utilized. An audit of your IT infrastructure and network can go a long way toward helping you determine if there are changes you need to make in order to maximize the profitability of your organization.

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Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

If you’re a Samsung smartphone user, have you ever seen a little eyeball symbol appear at the top of the screen? You might notice that it will show up for a minute, and then disappear again. Since this kind of activity usually makes users question what’s going on with their device, let’s get down to the bottom of this weird occurrence.

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What Does Your Software Have in Common with the Food in Your Fridge?

What Does Your Software Have in Common with the Food in Your Fridge?

It’s a well-known fact that nothing in this world lasts forever (other than Twinkies), and this pertains to your technology more than perhaps anything else. The same solutions that you’ve been working with for years will also need regular updates and improvements in order to stay relevant to your organization.


When you think about it, making sure that your software solutions are always up to date is sort of like keeping your kitchen cabinet full of foodstuffs that haven't spoiled. Both the software developer and the food producer offer resources that are absolutely crucial in the modern world, and both create products that frequently need to be replaced in order to function as intended. Both offer sustenance to something or another; yet, how similar are they really?

A food producer will tend to focus on offering delectable foods that taste great and offer nutritional value, while a software developer will work toward creating user-friendly solutions and patching up vulnerabilities. Any improvements made tend to be focused on security, but often times the developer will add new features or improve the user interface to offer a better experience as a whole. Primarily, the patches issued resolve problems that hackers can take advantage of to infiltrate your organization and cause trouble.

These improvements are one of the reasons why you might receive notifications about updates available every so often. In fact, they are so frequent that if you don’t implement them as they are released, you could quickly fall behind on network maintenance.

Returning to the food analogy, let’s take a look at a convenience that most businesses have: a break room fridge. If each of your employees keeps a single cup of yogurt in this fridge, and it goes uneaten, it will naturally spoil. However, if you keep this spoiled yogurt in the fridge, despite it being practically inedible, someone will eventually try it out. This could result in employees getting sick.

Whether it’s poor productivity from being ill all day or software that’s missing critical software updates, the result is the same: the potential for a really bad time. If you have someone whose responsibility is to “restock the fridge,” you can keep your organization from being exposed by the sudden, gut-wrenching sickness of a hacking attack.

PCS can be the ones to keep an eye out for anything that needs updates or patches on your network, and better yet, we can do all of it ourselves without interrupting operations. This keeps you from taking valuable time out of the day to do it yourself, and you can know for certain that your software solutions are being handled with the care they deserve. To make sure that your business’s network security doesn’t reach its expiration date, reach out to us at (865) 273-1960.

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