PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Story of Caution

caution

A couple of months ago, I shared some content on LinkedIn. It was something that Gary Vaynerchuk had posted. I have been listening and reading his content off and on for the last 7 or so years. What happened next was really unexpected. Within a couple of minutes of sharing that post, I was sent an invitation to connect. I thought this was really exciting that someone I had been following for so long had wanted to personally connect. Next, he sent me a message via LinkedIn. I started down a conversation that was pretty involved and well played. Spoiler, it wasn’t Gary V.

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Tip of the Week: How to Speed Up a Slow Windows 10 Device

Tip of the Week: How to Speed Up a Slow Windows 10 Device

Windows 10 is a remarkable tool. Having said this, it can sometimes seem to slow to a crawl… not the ideal situation when you’re trying to be productive. That’s why we’re devoting this week’s tip to speeding up Windows 10.

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Getting to Know About Phishing Attacks Can Keep Your Business Safe

Getting to Know About Phishing Attacks Can Keep Your Business Safe

There’s a big reason why phishing is a primary threat to businesses, and it’s because this method gives hackers a relatively risk-free way of gaining access to a network or other resources. Even being aware of the issue is often not enough to prevent it, as hackers are known to get quite aggressive and crafty with their phishing campaigns. If only a fraction of the 57 billion phishing emails that go out every year are taken seriously, hackers make quite a bit of profit off of users.

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No Phishing Allowed

morton-no-phishing

Recently I came across an online plea for help from someone who fell prey to a phishing scam. He said someone claiming to be the company CEO sent him an email asking him to buy Google Play gift cards for a bonus and then send him the details. He was out sick that day, the CEO is off-site a lot, and he didn’t suspect this was a scam. He bought the cards and sent the scammer all the details. It wasn’t until the scammer asked for a second batch of cards that he realized it might not be the CEO. At that point he called the office only to discover it had been a scam all along.

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When It Is Too Late…

Most business owners and leaders are aware of the potential catastrophic loss of everything from a physical stand point. However, over the 24 years I have worked in IT, the non-tangible loss is rarely considered, until it is too late.  

Recently, we have started working with several new clients, after it has been too late. It genuinely pains me to see a business lose everything they have worked so hard to build, knowing it could have been easily prevented. It is not always a building fire, hardware failure, theft, or something physically catastrophic that leads to loss. With the ever-changing landscape in technology, viruses and hackers have been bringing businesses to their knees.  

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