PCS Blog

PCS has been serving the Knoxville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Job Opportunity - Level III Network Operations Center Engineer

images

Position Summary:  This position requires communicating with clients and following appropriate processes and procedures in order to resolve the client’s technical issues. The person in this position helps the network operations center to achieve success and our clients to achieve satisfaction with our service. The person in this position will work with Project Managers, Account Executives, Inside Account Managers, and Senior Technical Project Engineers to deliver positive and profitable client experiences.

PCS has been serving Knoxville and surrounding areas since 1996, providing an array of IT products and services such as networking, interactive technologies, security, and flat rate IT to businesses and schools across the state. At PCS we value our employees, and we are always looking for talented new people to join our team!

Continue reading

Job Opportunity - Level II Network Operations Center Engineer

image_20190108-173639_1

Position Summary:  This position requires communicating with clients and following appropriate processes and procedures in order to resolve the client’s technical issues. The person in this position helps the network operations center to achieve success and our clients to achieve satisfaction with our service. The person in this position will work with Project Managers, Account Executives, Inside Account Managers, and Senior Technical Project Engineers to deliver positive and profitable client experiences.

PCS has been serving Knoxville and surrounding areas since 1996, providing an array of IT products and services such as networking, interactive technologies, security, and flat rate IT to businesses and schools across the state. At PCS we value our employees, and we are always looking for talented new people to join our team!

Continue reading

How Secure Are Your Passwords?

password security

In the role of a PCS NOC Engineer, we deal with clients and their equipment daily. While helping to keep their businesses running smoothly, we periodically encounter security issues that our clients are not aware of and in many cases, inadvertently cause. One of the most common, most exploitable, and most preventable is the weak password. Weak passwords are a common cause of costly data breaches, which can wreak havoc in many ways, from stolen money to sensitive (sometimes embarrassing) personal information being sold to the highest bidder or released on the internet. In today’s world, a four-character password, even if there are numbers and symbols in it, can be cracked in minutes (if not seconds) and is simply not acceptable.

Continue reading

8 Data Backup Terms You Should Know

8 Data Backup Terms You Should Know

Data is an asset, there’s no getting around this fact. Therefore, your business needs to consider it important enough to protect with a data backup and disaster recovery solution, as even something unlikely, like a natural disaster or hacking attack, could place your organization in peril. We’re going to take a look at some of the different kinds of data backup and disaster recovery you can expect to see, as well as four terms that you should understand.

0 Comments
Continue reading

The Basics of Computer Networks

pc-networks

To many, computer networking is some sort of dark magic practiced by mystical people called “Network Engineers.” Computer Networking (Networking for our purposes) is just getting information from one computer/device to another. I added ‘device’ to include smart phones, tablets, smart watches and such. These can all be considered computers when it comes to networking.

Continue reading