IT Services Done Right

We're all in this together!

At PCS, we help people succeed by doing technology right. We don't "do technology faster" or "do technology cheaper." Speed and price are always important, but the most important thing we can do is make sure that everything we do is done RIGHT. That may not be important to every company - and all evidence points to it not being important to a great many companies - but it is important to us.


From the desk of Edward Waldroop, CEO of PCS


Dear Business Owner,

My name is Edward Waldroop, CEO of PCS. We've been serving the Knoxville area since 1996.  As a business owner, I feel a lot of similar pain points as you. Just like you, I know how much of a hassle it can be dealing with IT troubles. It's expensive, it's time consuming, and it's downright frustrating. You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs.  

IT support doesn't need to be expensive or frustrating. That's why it is my personal goal to change the way you think about IT, and here's how:

I would like to offer you a free service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere of all sizes. Whether or not you have an immediate issue, our team can run a full audit on your systems and network infrastructure to map out any weak points, finding issues before they even occur. This is up to a $1500 value, and whether you decide to use PCS as your IT service provider or not, you will gain valuable insight about the condition of your IT equipment.

I urge you to take advantage of our service, and you'll see that I'm right; we're the best at what we do, and our level of service is top-notch. We've worked hard to lay out the best practices, train our talented team, and provide them with the best tools in the industry. I want to give you a chance to experience it before you risk your money on a whole new IT company. Once you've tried it and love it, we'll take great pleasure in welcoming you to the PCS family as another one of our happy, loyal, long-term clients.

Have a fantastic day,
Edward Waldroop

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