IT Services Done Right

We're all in this together!

At PCS, we help people succeed by doing technology right. We don't "do technology faster" or "do technology cheaper." Speed and price are always important, but the most important thing we can do is make sure that everything we do is done RIGHT. That may not be important to every company - and all evidence points to it not being important to a great many companies - but it is important to us.

From the desk of Jeremy Waldroop, President of PCS

Dear Business Owner, 

My name is Jeremy Waldroop, and I am the president of PCS. Our company has been providing top-quality products and services to businesses and institutions across Tennessee since 1996. Over those more than 20 years, we have seen, done, and learned a lot. And the most important thing we have learned is how rare it is to find a company that delivers real customer service.  

There are a lot of IT companies out there, and many of them are simply not very good. They don’t take the time to learn about their customers’ goals, capabilities, challenges, and frustrations. They throw out low prices and spend their time looking for ways to nickel-and-dime customers in order to turn the relationships profitable. They spend more time honing their fine print than looking for ways to make their customers’ lives easier.

At PCS, we are different. We align our interests with your interests. Our goal is simple: we keep your IT up-to-date and secure, so you can quit worrying and focus on your business. From the very first time you engage with us, you will see the difference. We want to be an extension of your own team. Our discovery, design, implementation, and service practices have all been designed with one goal in mind: to make our customers’ lives easier.

Give us a call, send us an email, or click Get a Consult and fill out the brief form. We’ll have a short conversation to learn a little about your business and your needs, and go from there. If we’re not a good fit, we’ll say so. And if we are a good fit, we’ll show you how we can help you. Customer service isn’t dead; it’s just rare. We want to show you what a customer-focused IT company can do to help you. 


Jeremy Waldroop

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