—— MANAGED IT SERVICES FOR BUSINESSES IN KNOXVILLE + SURROUNDING AREAS
KNOXVILLE MANAGED IT SERVICES FOR A WORRY-FREE WORKSPACE
For 30 years, PCS, Inc. has been providing Knoxville businesses with customized managed IT support services, including cybersecurity, data protection, network services, and more. Our mission is to empower your business by providing IT support tailored to your needs.
YEARS IN BUSINESS
CLIENTS
MANAGED END-POINTS
OUR MISSION:
WE EMPOWER BUSINESSES BY PROVIDING MANAGED IT SOLUTIONS IN KNOXVILLE, TN
We know that finding a managed IT support partner that can handle the complexities of your business security needs can be challenging, which is why we make it as easy as possible to get fast, reliable IT support that moves your business forward and grows with you.
We provide comprehensive managed IT solutions so you can focus on your business.
We offer intelligent solutions to everyday business IT problems to keep you worry-free.
We educate, equip, and support our clients so that they can feel empowered and supported.
READY FOR YOUR FREE IT CONSULTATION?
Tell us a bit about your business — we’ll follow up within one business day!
OUR SERVICES:
COMPREHENSIVE IT SOLUTIONS FROM THE GROUND UP
We are aware that all business needs are different, and that’s why we are big on the basics of effective IT management. Our comprehensive support approach stems from four essential services that every business needs.
01 — SECURITY
CYBERSECURITY
Most breaches start with one unpatched device or one convincing email. We run continuous monitoring, patch management, and endpoint protection across your entire network, and can educate your team on phishing schemes, so a single mistake doesn’t turn into a shutdown.
— 24/7 threat monitoring & detection
— Automated patching across all devices
— Employee phishing & security training
— Documented incident response
02 — CONNECTIVITY
NETWORK INFRASTRUCTURE
A network only gets noticed when it’s down. We design, install, and maintain the cabling, wireless, and hardware behind every desk, dock, and device, including certified wireless site surveys for facilities where dead zones aren’t an option.
— Wired & wireless network design
— CWNP/Ekahau-certified wireless surveys
— Ongoing performance monitoring
— Vendor & hardware lifecycle management
03 — CONTINUITY
DATA MANAGEMENT & CLOUD
Your files should be exactly where you left them. We run automated backups on a schedule, test recovery regularly, and manage secure cloud storage and migrations, so lost data is never a crisis you have to explain to a client.
— Automated, monitored nightly backups
— Routine disaster recovery testing
— Secure cloud migration & hosting
— Compliance-ready data storage
04 — SUPPORT
KNOXVILLE-BASED HELP DESK & SUPPORT
Our Knoxville-based team works both remotely and on-site to assist you with your toughest IT issues. We use proactive methods to handle incoming issues, including phone support and submitting tickets in our client portal.
— Unlimited help desk requests
— Local technicians, real people
— Guaranteed response time targets
— Remote + on-site support included
VALUED WORDS FROM OUR CLIENTS
READY TO BE WORRY-FREE?
Tell us a bit about your business — we’ll follow up within one business day!
PCS PATCH NOTES:
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