DEPOT

There are multiple definitions of depot service. The first, and most common type is depot carry-in services. Your laptop has died, and you are unable to find a Toshiba repair center anywhere! In addition, your entire staff is using notebooks from Toshiba, IBM, Lenovo, Compaq, and HP. They scatter to all ends of the country when they need them repaired. PCS believes that partnering with multiple manufacturers makes sense for our customers. That’s why we can fix your assets in a timely, professional, and efficient manner. 95% of our repairs take place within 24 hours!

Don’t waste time looking for several companies to repair your carry-in warranted items. Come to PCS where you know your equipment will be fixed and running quickly! Carry-in services apply to many of your I.T. assets. If it’s too heavy or you don’t have time, please inquire about our pickup and delivery courier capabilities.

The second type of depot service is the PCS depot repair program. You have locations across the country with I.T. assets that sometimes fail. Your users need a central phone number or web site to request service. You have a spare pool of standardized equipment, but managing the distribution and refurbishment of these assets is too much to handle internally.

PCS understands this process exceptionally well and excels at managing this service for our clients. By housing your spare pool of equipment, our qualified engineers can ensure that your assets are in peak shape and ready to be deployed in an instant. PCS is an I.T. company, and we have the technology to manage a comprehensive depot repair effort. Let PCS construct a comprehensive depot repair plan for your team and let you do other things.

I’ve come to depend on PCS for equipment, parts, support, advice, and so much more. As a customer, it’s usually a bad thing to give most of your business to a single vendor. Over the years PCS has come to have the majority of our business by providing outstanding service and support. PCS has always dealt with us with honesty and integrity – the way they would want to be treated. Dan is what brought me to PCS, but I’ve come to see the rest of you as part of a team that I can depend on.

Dan has pulled me out of a bind and made me look good countless times. His security recommendations and network help have given us a level of network security that is so transparent that our people have come to think that everyone is this secure. Only their trouble with their home computers tells them it’s not that way!

Doug has always made me feel like he was quoting me the best possible price. He’s never complained about working up a quote when I’ve asked about something, even when I told him there was little chance of an actual purchase. He’s always been quick to respond to my questions, and if he doesn’t know the answer he says so and then finds the answer.
Everyone I’ve come into contact with at PCS has always been friendly, courteous, and eager to help. You have a knowledgeable and capable staff that you should be proud of.

ChoiceDATA
Mike Taylor

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