DEPOT

There are multiple definitions of depot service. The first, and most common type is depot carry-in services. Your laptop has died, and you are unable to find a Toshiba repair center anywhere! In addition, your entire staff is using notebooks from Toshiba, IBM, Lenovo, Compaq, and HP (and many others not listed here). They scatter to all ends of the country when they need them repaired. PCS believes that partnering with multiple manufacturers makes sense for our customers. That’s why we can fix your assets in a timely, professional, and efficient manner. 95% of our repairs take place within 24 hours!

Don’t waste time looking for several companies to repair your carry-in warranted items. Come to PCS where you know your equipment will be fixed and running quickly! Carry-in services apply to many of your I.T. assets. If it’s too heavy or you don’t have time, please inquire about our pickup and delivery courier capabilities.

The second type of depot service is the PCS depot repair program. You have locations across the country with I.T. assets that sometimes fail. Your users need a central phone number or web site to request service. You have a spare pool of standardized equipment, but managing the distribution and refurbishment of these assets is too much to handle internally.

PCS understands this process exceptionally well and excels at managing this service for our clients. By housing your spare pool of equipment, our qualified engineers can ensure that your assets are in peak shape and ready to be deployed in an instant. PCS is an I.T. company, and we have the technology to manage a comprehensive depot repair effort. Let PCS construct a comprehensive depot repair plan for your team and let you do other things.

Cathy took great care of us. I haven't experienced that kind of friendly and helpful customer service in a long time. I wish she could come teach OUR people what it means to take care of customers!

Matt D.
PCS Corporate Customer

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