PCS ACHIEVES PREMIER CERTIFICATION WITH CISCO SYSTEMS, INC.
Personal Computer Systems, Inc. (PCS) announced today that they have met all personnel and support requirements for achieving Cisco Premier Certification.
The company has demonstrated that it is qualified to sell, install, and support Cisco solutions in the USA.
“We value the commitment and expertise that PC Systems, Inc. has demonstrated and look forward to a successful partnership,” stated Cisco’s Channel Certification Team.
“Our customers dictate the certification paths we pursue, and this path, albeit lengthy, is one that our customers need for us to have. We are proud to represent Cisco as a Premier Partner and look forward to working in step with the tremendous team they have built to support our Tennessee Customers,” stated Jeremy Waldroop, PCS’s President.
Customers who wish to inquire about PCS’s capabilities and certifications may do so at www.pcsknox.com, by emailing sales@pcsknox.com, or by calling the company at 865-273-1960.

Appalachia HIDTA (AHIDTA) and PC Systems, Inc. (PCS) recently entered into a contractual agreement where PCS would provide network consultation. When AHIDTA initiated a complete computer replacement program, PCS assigned Dan Guinn, Network Engineer, and David Walls, Senior Service Technician, the task of providing that consultation. It was during that time that I first met Dan and David.
Dan and David arrived on a Friday morning without any knowledge of exactly what they were getting into, except they were looking at replacing a three state network. We met, discussed the current AHIDTA network, the requirement of the new network, reviewed the network layout of the offices in the three states, and they departed. The following Monday morning they arrived and “hit the floor running.” They presented recommendations, some were modified but most were accepted, and immediately began incorporating the agreed upon network configuration.
Quite honestly, I was totally impressed By both Dan and David. Their professionalism, level of knowledge, willingness to “go that extra mile,” and eagerness to explain what they were doing was definitely much more than what I expected. I have nothing but praise when talking about Dan and David. Twice while they were here I met with management and discussed the status of the network upgrade. Both time I expressed my pleasure with Dan and David’s performance. In fact, I called them “water walkers” and expressed how I was very pleased with their efforts and accomplishments during their visit.
I would like to commend both Dan Guinn and David Walls. They are a credit to themselves, their profession, and to PCS. I also commend PCS for having the foresight to employ such individuals.
Jim Lisby
AHIDTA