SMALL&MEDIUMBUSINESS

Today, customers not only expect you to display the friendliness and personal attention traditionally associated with small and medium sized business, but they also expect a level of sophistication that was previously only the domain of large businesses. As well, increasing competition from businesses of all sizes is putting pressure on your bottom line.

At PCS, we see ourselves are your information technology partner. Computer hardware and software is our business so with us as your partner, you can focus on doing what you do best knowing that we have your best interest at heart. Our experienced sales and service representatives understand your business requirements and are trained to translate your requirements into the appropriate computer systems and applications. What matters most to us is what the technology allows you to achieve.

Let us take care of the bits and the bytes so that you can get down to the business of your business.

Start with any of our base Altius desktop system configurations and customize the components to create a system that lets you do things your way.

If you are already a PCS customer, use our online ordering system to place your order. If you are new to PCS, contact us so that we can create a customer account for you.

Appalachia HIDTA (AHIDTA) and PC Systems, Inc. (PCS) recently entered into a contractual agreement where PCS would provide network consultation. When AHIDTA initiated a complete computer replacement program, PCS assigned Dan Guinn, Network Engineer, and David Walls, Senior Service Technician, the task of providing that consultation. It was during that time that I first met Dan and David.

Dan and David arrived on a Friday morning without any knowledge of exactly what they were getting into, except they were looking at replacing a three state network. We met, discussed the current AHIDTA network, the requirement of the new network, reviewed the network layout of the offices in the three states, and they departed. The following Monday morning they arrived and “hit the floor running.” They presented recommendations, some were modified but most were accepted, and immediately began incorporating the agreed upon network configuration.

Quite honestly, I was totally impressed By both Dan and David. Their professionalism, level of knowledge, willingness to “go that extra mile,” and eagerness to explain what they were doing was definitely much more than what I expected. I have nothing but praise when talking about Dan and David. Twice while they were here I met with management and discussed the status of the network upgrade. Both time I expressed my pleasure with Dan and David’s performance. In fact, I called them “water walkers” and expressed how I was very pleased with their efforts and accomplishments during their visit.

I would like to commend both Dan Guinn and David Walls. They are a credit to themselves, their profession, and to PCS. I also commend PCS for having the foresight to employ such individuals.

Jim Lisby
AHIDTA

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